Terms & Conditions
Terms and Conditions
Effective Date: 10/01/2024
Welcome to Tennex Tax Relief. These Terms and Conditions ("Terms") govern your use of our website, services, and any related content provided by Tennex Tax Relief ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website or services, you agree to these Terms and Conditions. If you do not agree with any part of these Terms, you must discontinue your use of our services immediately.
2. Services
Tennex Tax Relief provides tax resolution, consulting, and related services designed to assist individuals and businesses with IRS and state tax issues. The information on our website is for general informational purposes only and does not constitute professional tax advice or a guarantee of any specific outcome. You should seek personalized advice from a licensed tax professional for your particular situation.
3. Use of Our Website
By using our website, you agree to:
Use the site only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site.
Not engage in any behavior that could harm the website or impair the functionality of our services, including uploading harmful content, spamming, or attempting to access unauthorized areas of the website.
Provide accurate, truthful, and complete information when submitting forms or communicating with us.
4. Client Responsibilities
When engaging with Tennex Tax Relief for tax resolution services, you agree to:
Provide all necessary information, documentation, and authorizations required for us to effectively represent your case.
Cooperate with our team and respond to our requests in a timely manner.
Understand that while we make every effort to achieve a favorable resolution, we cannot guarantee specific outcomes, as decisions made by the IRS or state tax authorities are beyond our control.
5. Payment Terms
Our services may require payment before work begins. You agree to:
Pay any fees associated with the services you receive in accordance with the terms outlined in your service agreement.
Understand that failure to provide payment may result in suspension or termination of services.
In some cases, payment plans may be available at our discretion. These terms will be outlined in your agreement with Tennex Tax Relief.
6. Disclaimer of Warranties
Tennex Tax Relief provides services on an "as is" and "as available" basis. We make no warranties, express or implied, about the accuracy, completeness, or reliability of the information provided on our website or through our services. We disclaim any and all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that our website or services will be available at all times or free from errors, viruses, or other harmful components. You use our services at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Tennex Tax Relief shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or goodwill, or any other losses resulting from the inability to use our services.
In no event shall our total liability to you exceed the amount paid by you, if any, for accessing or using our services.
8. Intellectual Property
All content, materials, and services provided by Tennex Tax Relief, including text, graphics, logos, images, software, and trademarks, are the exclusive property of Tennex Tax Relief or its licensors and are protected by intellectual property laws.
You are granted a limited, non-exclusive, and non-transferable license to use the website and its content for personal or internal business purposes. You may not reproduce, modify, distribute, or exploit any part of our website or services without express written consent from Tennex Tax Relief.
9. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to our Privacy Policy.
10. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Tennex Tax Relief. We are not responsible for the content, privacy practices, or terms of use of these external sites. You acknowledge that your access to any third-party websites is at your own risk, and we encourage you to review their terms and policies before using their services.
11. Termination
Tennex Tax Relief reserves the right to terminate or suspend your access to our services or website at any time, without notice, for any reason, including but not limited to a violation of these Terms. You may also terminate your use of our services at any time by discontinuing use and providing notice to us.
Upon termination, any outstanding obligations or liabilities incurred by you prior to termination will survive and remain enforceable.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions. You agree that any legal action or proceeding arising from or related to these Terms will be brought exclusively in the courts of [Insert County/State], and you consent to the personal jurisdiction of such courts.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. If we make significant changes, we will post the revised Terms on our website and update the effective date. It is your responsibility to review these Terms periodically to stay informed of any updates.
Your continued use of our website and services after any changes to these Terms constitutes your acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Tennex Tax Relief
1110 A1A Jimmy Buffett Mem Hwy.
Satellite Beach, FL 32937
Phone: 1-833-836-6398
Email: info@tennextaxsolutions.com
14. Tennex Tax Relief - SMS Terms of Service
IMPORTANT! PLEASE READ THESE TENNEX TAX RELIEF SMS TERMS AND CONDITIONS (“TERMS”) CAREFULLY BEFORE SIGNING UP FOR THE TENNEX TAX RELIEF TEXT MESSAGING PROGRAM. BY SIGNING UP FOR THIS TEXT MESSAGING PROGRAM, YOU AGREE TO ABIDE BY AND BE BOUND TO THESE TERMS, and you expressly consent to receive text messages, as applicable, from Tennex Tax Relief, at the telephone number(s) that you provide.
1. Program Overview:
Welcome to the Tennex Tax Relief SMS service! By opting in, you agree to receive periodic SMS messages from Tennex Tax Relief. These messages may include alerts, updates, promotions, notifications or other relevant information related to our services.
2. Message Frequency:
Message frequency may vary. You may receive up to 4-5 messages per month from us.
3. Costs:
Standard message and data rates may apply. Please consult your mobile service provider for details on any fees that might be applicable.
4. Customer Support:
For assistance, please contact our customer service team via email at info@tennextaxsolutions.com or by calling 1-833-836-6398.
5. Opt-Out Instructions:
To stop receiving SMS messages from us, reply, “QUIT” or “STOP” to any message.
Upon receipt of your request, you will no longer receive messages from Tennex Tax Relief.
6. HELP Information:
For additional information, text “HELP” to 1-321-477-1279 or contact us at 1-833-836-6398
7. Terms and Conditions Updates:
We may update these terms from time to time. Any changes will be posted on our website, and your continued use of the service will signify your acceptance of these changes.
8. Privacy:
Your privacy is important to us. Please refer to our SMS PRIVACY POLICY for more information on how we protect your data.
Last Updated: 11/11/2024